---
title: Ticket Booking Fee Explained
description: The Booking Fee is charged by Stage Stubs per ticket at the checkout stage. The fee is applied on top of the ticket price based on your location. The location is detected automatically when you access
---

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1. [Knowledge Base Stage Stubs](https://help.stagestubs.com/en?hsLang=en)
2. [Event Attendees](https://help.stagestubs.com/en/event-attendees?hsLang=en)

# Ticket Booking Fee Explained

The Booking Fee is charged by Stage Stubs per ticket at the checkout stage. The fee is applied on top of the ticket price based on your location. The location is detected automatically when you access Stage Stubs or can be selected manually on the site:

![](https://storage.crisp.chat/users/helpdesk/website/99ea77179639a000/screenshot-2023-04-06-at-13373_1dq6w74.png)

Once your location has been selected, go to the Pricing page to see the information about the relevant booking fee for your location:

![](https://storage.crisp.chat/users/helpdesk/website/99ea77179639a000/screenshot-2023-04-06-at-13403_1ogg87x.png)

The booking fees for European countries are the same (United Kingdom, Ireland, France, Spain, Italy, Germany) - 8% from the ticket price at the moment.

The booking fees for other countries are different - they include a fixed amount + percentage from the ticket price to cover the payment provider's processing fees:

![](https://storage.crisp.chat/users/helpdesk/website/99ea77179639a000/screenshot-2023-04-06-at-13412_h90nxj.png)

Stage Stubs has a no refund policy regarding booking fees. If you wish to request a refund from the seller for your tickets, you can do so by following the steps on **this link**. However, it is up to the event organiser to approve a refund request and include or not include the booking fee into the amount refunded.

 

- [Event Organisers](https://help.stagestubs.com/en/event-organisers?hsLang=en#main-content)

    - [Events](https://help.stagestubs.com/en/event-organisers?hsLang=en#events)
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    - [Billing](https://help.stagestubs.com/en/event-organisers?hsLang=en#billing)
- [Event Attendees](https://help.stagestubs.com/en/event-attendees?hsLang=en)

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