--- title: Understanding the Stage Stubs Dashboard description: The Stage Stubs Dashboard is your central hub for managing events, tracking ticket sales, handling payouts, reviewing refunds, and updating your account settings. --- [Skip to content](https://help.stagestubs.com/en/stage-stub-dashboard-explained#main-content) English Show submenu for translations ![stage-stubs-logo.svg\]](https://help.stagestubs.com/hubfs/stage-stubs-logo.svg) Open main navigation Close main navigation - English Show submenu for translations - Go to stagestubs.com Go to stagestubs.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base Stage Stubs](https://help.stagestubs.com/en?hsLang=en) 2. [Event Organisers](https://help.stagestubs.com/en/event-organisers?hsLang=en) # Understanding the Stage Stubs Dashboard ## The Stage Stubs Dashboard is your central hub for managing events, tracking ticket sales, handling payouts, reviewing refunds, and updating your account settings. ### **Dashboard Overview** Upon logging in, your **personalized dashboard** presents all the important information you need at a glance: - **Name & Email**: At the top of the page, your **name** and **email address** are prominently displayed. This ensures that you're always aware of which account you're logged into. - **Create New Event**: To the right of your name, you’ll see the **"Create New Event"** button. Clicking this will take you to a step-by-step event creation process where you can begin setting up a new event, whether it’s a concert, seminar, conference, or any other event type. - **Most Recent Event**: Directly below the "Create New Event" button, your **most recent event** will show up. This section provides a quick snapshot of your latest event, including: - **Cover Image**: A visual representation (cover photo) of your event, making it easy to recognize at a glance. - **Status**: The current **event status**, which will either be **Published** (indicating that the event is live and ticket sales are active) or **Draft** (meaning the event has not been made public yet). --- ### **2. My Events** The **My Events** section is where you can view and manage all of your events, including upcoming, active, and past events. Here’s what you can do here: - **View Events**: Clicking on the **"View Events"** button takes you to a list of all your events, where you can easily manage, update, or track their progress. - **Event Details**: After selecting an event, clicking the **"View"** button will open the detailed event page, where you can track sales, update event details, and monitor key metrics like ticket availability. --- ### **3. Event Details** When you click "View" on a specific event, you’ll be taken to the **Event Details** page, which provides key metrics about the event’s ticket sales and overall status: - **Total**: This is the **total number of tickets** available for sale for the event. It represents the maximum ticket capacity for your event. - **Sold**: This shows the **number of tickets sold**. It only includes successfully purchased tickets and excludes any tickets that have been refunded. This is a crucial metric for tracking attendance and revenue. - **Available**: This displays the **number of tickets still available for purchase**. It is calculated by subtracting the **Sold** tickets from the **Total** number of tickets. This tells you how many tickets are left for potential buyers. - **Unavailable**: These are tickets that are **currently unavailable for sale**. They might be reserved for specific individuals, temporarily blocked, or marked as unavailable for other reasons. These tickets do not contribute to the **Available** count. --- ### **4. My Settings** The **My Settings** section allows you to manage important aspects of your Stagestub account. Here, you can ensure that your personal and financial information is accurate and up to date: - **Bank Account Information**: Update your **bank account details** to ensure smooth payout transfers after ticket sales. - **Tax Details**: Keep your **tax information** current for proper invoicing and reporting. - **Password**: Update your **account password** to maintain security and keep your information protected. - **Marketing Preferences**: Adjust your **preferences** for receiving marketing communications from Stagestub, including newsletters, event promotions, and other relevant updates. --- ### **5. My Payouts** The **My Payouts** section provides a comprehensive view of all the payments that have been made to you after attendees purchase tickets for your events. Here’s what you can find: - **Total Payout Amount**: This represents the **total amount of funds transferred** to your bank account for ticket sales. - **Payment History**: A detailed record of all payouts made to you, including amounts, dates, and which events the payouts are related to. --- ### **6. My Refunds** In the **My Refunds** section, you can track and manage all refund-related activities for your events. Here’s what you can do: - **Refund Requests**: View any **refund requests** submitted by your attendees. You can decide whether to approve or deny these requests based on your event’s refund policy. - **Processed Refunds**: This shows a history of **all refunds processed**, including those requested by attendees and those that were automatically processed (e.g., due to event cancellations or other issues). --- ### **7. My Balance** The **My Balance** section is where you can track the financial status of your Stagestub account, including your available balance and payout history. Key features include: - **Enable Payouts**: Here, you can manually initiate a **payout request**. This action triggers a request to Stagestub to process your available funds and transfer them to your designated account. - **Payout Status**: This shows the current **status of your payouts**. You can see if payouts have been completed, are in transit, or have failed for any reason. - **Payment Initiated**: Displays the **date when a payout was initiated**, providing a clear timeline of your transactions. - **Expected Arrival**: Shows the **estimated date and time** when your payout will be processed and arrive in your bank account. - [Event Organisers](https://help.stagestubs.com/en/event-organisers?hsLang=en#main-content) - [Events](https://help.stagestubs.com/en/event-organisers?hsLang=en#events) - [Tickets](https://help.stagestubs.com/en/event-organisers?hsLang=en#tickets) - [Billing](https://help.stagestubs.com/en/event-organisers?hsLang=en#billing) - [Event Attendees](https://help.stagestubs.com/en/event-attendees?hsLang=en) [![ss-logo-dark-1](https://help.stagestubs.com/hs-fs/hubfs/ss-logo-dark-1.png?width=250&height=64&name=ss-logo-dark-1.png "ss-logo-dark-1")](http://classmanager.io) stagestubs.com Help Center Copyright © 2025, Class Manager and Stage Stubs