---
title: Setting up payments
description: Set up your Stage Stubs payment account in a few minutes so ticket money can be paid into your bank. You'll need bank details, your date of birth and photo ID.
---

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1. [Knowledge Base Stage Stubs](https://help.stagestubs.com/en?hsLang=en)
2. [Organisers](https://help.stagestubs.com/en/organisers?hsLang=en)
3. [Money and promotion](https://help.stagestubs.com/en/organisers?hsLang=en#money-and-promotion)

October 28, 2026

# Setting up payments

## Tell us where to send your ticket money. It all happens on Stage Stubs, and you can stop and carry on later.

**Quick answer:** To set up payments on Stage Stubs, click Set up payments on your dashboard, choose whether we're paying you (Me) or An organisation, and follow the steps. It's handled securely by Stripe without leaving Stage Stubs. Have your bank details, date of birth, home address and photo ID ready. You only need this for paid events.

Before you can sell paid tickets, we need to know who to pay. Payments on Stage Stubs are handled by Stripe, a secure payments company trusted by millions of businesses around the world. You fill everything in on our own website, so there's no jumping between different sites.

If you're only running free events, you can skip this for now.

### Have these to hand

It'll go much more smoothly if you have your bank account details, your date of birth and home address, and some photo ID (a passport or driving licence is perfect) ready before you start.

### Step 1: Start

Click **Set up payments**. You'll find it on your dashboard, in your **Get your first show on sale** checklist, or under **Settings** and then **Payment account**.

### Step 2: Tell us who we're paying

We'll ask "Who will we pay your ticket money to?". Choose **Me** if you run your shows yourself, or **An organisation** if the money should go to your registered school, charity or company. Then click **Get started**.

![Turn on payments: choose who we pay your ticket money to, Me or An organisation, then Get started](https://help.stagestubs.com/hs-fs/hubfs/Untitled-Oct-28-2026-06-50-59-2166-AM.png?width=670&height=738&name=Untitled-Oct-28-2026-06-50-59-2166-AM.png)

### Step 3: Fill in your details

Follow the steps on screen. The questions vary a little depending on whether we're paying you or an organisation. If you need to stop part-way, that's absolutely fine: everything you've entered is saved, and you can carry on later from your dashboard.

### Step 4: You're all set

When you've finished, you can go straight on to creating your paid event. You can check your status any time under **Settings** and then **Payment account**:

| Status | What it means |
| --- | --- |
| **Ready** | All done: you can sell paid tickets |
| **Being checked** | Stripe is checking your details. There's nothing you need to do |
| **Action required** | Stripe needs something from you (see below) |
| **Not set up** | You haven't started yet |

### If Stripe needs something from you

Occasionally Stripe will need a little more information, and your dashboard will let you know with a message and a button to sort it.

If it says "Stripe needs more information from you", click **Add the details**. If it says "Stripe couldn't verify some of your details" (perhaps a photo of your ID was a bit blurry), click **Check your details** to see why and put it right. We'll email you about this too. And if it says "Stripe needs some new information from you by" a date, click **Complete setup** before then, so your sales aren't paused.

### Common questions

**Is Stripe safe?** Yes. Stripe handles payments for millions of businesses worldwide.

**Can I pay the money to my school or charity?** Yes, choose An organisation.

**Do I need this for free events?** No.

**Related guides:** [Getting paid: payouts](https://help.stagestubs.com/en/pay-out-process?hsLang=en) · [Creating a paid event](https://help.stagestubs.com/en/event-types-creating-a-paid-event?hsLang=en)

Stuck on any of this? Email hello@stagestubs.com and our UK team will walk you through it.

- [Organisers](https://help.stagestubs.com/en/organisers?hsLang=en#main-content)

    - [Setting up events](https://help.stagestubs.com/en/organisers?hsLang=en#setting-up-events)
    - [Show day](https://help.stagestubs.com/en/organisers?hsLang=en#show-day)
    - [Money and promotion](https://help.stagestubs.com/en/organisers?hsLang=en#money-and-promotion)
- [Buyers](https://help.stagestubs.com/en/buyers?hsLang=en)

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