---
title: "Getting paid: payouts"
description: Stage Stubs pays your ticket money into your bank every week. Here's how to request your first payout and what the one-off checks are.
---

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1. [Knowledge Base Stage Stubs](https://help.stagestubs.com/en?hsLang=en)
2. [Organisers](https://help.stagestubs.com/en/organisers?hsLang=en)
3. [Billing](https://help.stagestubs.com/en/organisers?hsLang=en#billing)

October 28, 2026

# Getting paid: payouts

## Your ticket money is paid into your bank every week. Here's how to switch payouts on.

**Quick answer:** Stage Stubs pays your ticket money into your bank every week, for the previous week's sales. Before your first payout there's a one-off check: once your payment account is ready, you've sold 20 paid tickets and your first sale was 2 weeks ago, click Request payouts on your dashboard. We usually finish checking within 2 working days.

Once payouts are switched on, we pay your ticket money straight into your bank account every week, for the previous week's sales. There's no minimum amount, so even a handful of sales gets paid.

### Your first payout: a quick one-off check

Before the very first payout to any new organiser, we do a one-off check of the account. It's there to keep buyers' money safe, and you'll only ever go through it once. You can ask for payouts once:

- your payment account shows **Ready**
- you've sold at least 20 paid tickets (free tickets don't count)
- your first paid sale was at least 2 weeks ago.

### Asking for your payouts

On your dashboard, find the **Next payout** box (it's also on **My Balance**, under "Payouts to your bank") and click **Request payouts**. That's genuinely all there is to it.

If you've ticked everything off, you'll see "We're checking your account, usually within 2 working days", and we'll be in touch if we need anything.

If you're not quite there yet, the button changes to **Payouts pending**. Click **See what's left** to see which checks still need to be met. We look again every day, and send your request on automatically as soon as you're ready, so there's nothing more you need to do.

![The Next payout box on the dashboard: the amount waiting, a note about the one-off check, and the Request payouts button](https://help.stagestubs.com/hs-fs/hubfs/Untitled-Oct-28-2026-07-05-06-9470-AM.png?width=670&height=487&name=Untitled-Oct-28-2026-07-05-06-9470-AM.png)

Need some of the money sooner, perhaps for a venue deposit? Get in touch and we'll see what we can do.

### Keeping track of your money

Click **My Balance** in the menu to see money **On its way to your bank**, your **Estimated future payouts**, and a list of every payout with its **Amount**, **Status**, **Expected Arrival** date and the reference you'll see on your bank statement.

### If a payout fails

A "Failed" status means your bank didn't accept the payment, which is usually down to a small mistake in the bank details. Check them under **Settings** and then **Payment account**, then drop us an email so we can try again. See: [Changing your bank details](https://help.stagestubs.com/en/how-to-change-payout-bank-details?hsLang=en).

### Good to know

Would you rather be paid in one lump sum after the show? Just ask our team. And **My Balance** only appears in the menu once your payment account is set up.

### Common questions

**How often are payouts?** Every week, with no minimum amount.

**Why haven't I been paid yet?** Your first payout needs a one-off check. Click Request payouts, then See what's left.

**Can I be paid after the show instead?** Yes, just ask our team.

**Related guides:** [Setting up payments](https://help.stagestubs.com/en/setting-up-your-pay-out-account?hsLang=en) · [Changing your bank details](https://help.stagestubs.com/en/how-to-change-payout-bank-details?hsLang=en)

Need a hand? Email us at hello@stagestubs.com and we'll be happy to help.

- [Organisers](https://help.stagestubs.com/en/organisers?hsLang=en#main-content)

    - [Setting up events](https://help.stagestubs.com/en/organisers?hsLang=en#setting-up-events)
    - [Tickets](https://help.stagestubs.com/en/organisers?hsLang=en#tickets)
    - [Billing](https://help.stagestubs.com/en/organisers?hsLang=en#billing)
- [Buyers](https://help.stagestubs.com/en/buyers?hsLang=en)

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