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Making Seats Unavailable

Reserve or block specific seats on an allocated seating plan

For events with an allocated seating plan, you can mark specific seats as unavailable for purchase. This is useful if you need to reserve seats for performers, family members, VIPs, or to block seats needed for equipment or technical use.


Before You Start

  • This option is available only for events with an allocated seating plan. If your event does not have allocated seating, you can adjust ticket availability discussed here.
  • Seats are managed per showing, not across all dates automatically.

How to Make Seats Unavailable

  1. Log in to your Stage Stubs seller account.
  2. Go to My Events from your Dashboard.
  3. Click View next to the event you want to update.
  4. Scroll down to the Showings section.
  5. Click View next to the showing (date and time) where you want to block seats.
  6. On the showing page, open the Availability tab.
  7. Select the seats you want to make unavailable on the seating plan.
  8. Click Save to apply your changes.

The selected seats will no longer be available for customers to purchase.

📝 Important notes:

  • Seat availability changes apply only to the selected showing.
  • If your event has multiple showings, repeat the steps above for each showing where seats need to be blocked.

Making Seats Available Again

If you need to release the seats for sale later:

  1. Return to the same showing’s Availability tab.
  2. Unselect the previously blocked seats.
  3. Click Save to update the seating plan.

Managing seat availability helps you stay in control of your event setup. If you need help updating your seating plan, our support team is always here to assist.