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Adding More Seats To An Active Show

Adjust ticket availability

Update Seats for General Admission Events

You can increase the number of seats available for a General Admission event directly in your Stage Stubs account. Here’s how to update your showing:

Step 1 - Open your event

  1. Go to My Events.

  2. Click View on the event you want to update.

Step 2 - Select your showing

  1. Scroll down to your list of showings.

  2. Click View next to the showing you want to edit.

Step 3 - Update the number of tickets

  1. On the General Information tab, look for the Tickets section.

  2. Click Update.

  3. Adjust the number of tickets available or make changes to your ticket variations.

  4. Click Save to apply your changes.

 

Update Seats for Allocated Seating Events

If your event uses an allocated seating plan, seats cannot be added once the event has been published. Seating plans are fixed and can’t be expanded after tickets go live.

If you need to sell more seats for an event with allocated seating, you have two options:

Option 1 - Create an additional event

Set up a second event with the same time and location, and include the extra seats or rows in that new seating plan.

Option 2 - Cancel and recreate the event

This option works best if no orders have been placed yet.

If orders already exist, you can either:

  • Refund customers and ask them to repurchase tickets for the new event, or

  • Create a new event with a larger seating plan, mark previously sold seats as unavailable, and let buyers know their original tickets will still be honoured.

Whether you're adjusting General Admission capacity or working around seating plan limits, Stage Stubs gives you flexible options to manage ticket availability. If you’re unsure which option suits your situation, feel free to reach out -we’re always happy to help!