Ticket Scanning App

Every ticket created on Stage Stubs comes with a unique QR code. With the Stage Stubs mobile app, you can scan tickets, track attendance, and access event details - all from your phone!

You can download the mobile app from the App Store or Google Play.

Step 1 - Set up your account

Make sure you already have an Event Organiser Account before downloading the app.
Log in with your existing username and password.
If you're new to Stage Stubs, create your account first through the web version.

Step 2 - Explore the app sections

The app has five main sections: My Events, Search, Scan, History, and Settings.

1. My Events

Serves as your home screen.
Shows live and upcoming events.
Tap an event and select a showing to see order details.
From there, you can open the ticket scanner for today's showing.

2. Search

Search for buyers by Order ID, Ticket ID, Name, Surname, or Email.

3. Scan

The core feature of the app.
Scan a QR code on a ticket and the app automatically matches it to your event's tickets.
Green box: ticket is valid and scanned successfully.
Red box: ticket is invalid for the showing or has already been scanned.

💡 Tip: Multiple staff an use the app at the same time. Scanned ticket data is updated in real time for all users.

Scanned successfully:

Scan unsuccessful:

4. History

Review your scanning history.
See Scan Status, Ticket ID, Scan Time, Event Name, and Buyer Details.

5. Settings

Change your password.
View the app version, Privacy Policy, and Terms & Conditions.
Send messages to the support team to help with app features.

Once your app is set up, you’re ready to start scanning tickets at your events. With Stage Stubs, it’s easy to track attendance, spot issues, and keep everything organised in real time - all from your phone.